Your feedback is crucial to us.

All Real Africa clients are asked for feedback on their safari holiday; the standard of accommodation, the quality of the guides and services provided. It allows us to monitor and improve on the high standards we set.

Below is a selection of what we have received:

A short note to say what a fantastic holiday we had in Kenya with Real Africa...We have been in many parts of the world before but this is really the best yet.
Kenya. Nov'11

Thank you for organising such a fabulous stress free holiday, we will be returning to Kenya again we just love it and when we do we will certainly be booking with you.
Kenya. Oct'11

Just a quick note to say we had a truly magical holiday! Everything was as planned and expected if not better. All travel ran to the minute, weather was incredible, even the animals seemed to arrive on cue!
South Africa and Mauritius. Sept'11

Zambia was awesome and Botswana was truly the best place I have ever been to... All our accommodation was excellent and the service we received was excellent. I just want to thank you for all your help we truly had an amazing honeymoon.
Zambia and Botswana. Aug'11

What can I say - absolutely fantastic holiday, safaris were fantastic - accommodation superb... Several people have asked me who we booked it through which I have been more than happy to pass on – and we have both recommended the trip for anyone and everyone.
Kenya. July'11

In summary, having spent a month planning the trip and 6 months looking forward to it, we enjoyed every minute, stayed in the most fantastic places, saw the most lovely game sights, experienced the mesmerising migration... A brilliant and very special holiday!
Tanzania. June '11

The whole experience from our initial web enquiry to the holiday itself has been very special; we would have no hesitation in recommending Real Africa, or our particular itinerary, to anyone looking for that extra special safari. Thank you from both of us, our trip exceeded all of our expectations.
Kenya. June'11

I would like to take the opportunity to sincerely thank you and all the staff at Real Africa for making the trip of a lifetime for my parents.... We hold your company in high regard and will pass on our recommendations.
Tanzania. June'11

A little note to say how much we enjoyed our recent trip. We had another amazing time. We very much appreciate all your efforts to make this a smooth trip for us. All our transfers went flawlessly and all arrangements were impeccable. Thank you so much for helping us to organise this trip.
South Africa. May 2011

We would like to say how wonderful our recent holiday was to Tanzania and Zanzibar. Everything ran as per itinerary and the hotels were brilliant and the Safari was very good. Sam our driver/guide was absolutely fabulous and his knowledge of the parks and the animals and birds was second to none. Our guide and driver on Zanzibar were also very good. Thank you very much for all your hard work on putting this holiday together.
Tanzania and Zanzibar. May 2011.

Just a quick word to say thank you for a fantastic holiday to Victoria Falls and then onto Botswana. Everything went according to plan, we can't thank you enough for your expertise and we would definitely recommend your company to others. Thanks once again.
Botswana. March 2011

We’ve landed back in the UK but our feet have yet to touch the ground again! From the time the taxi picked us up from home to the time it dropped us off there again, it was absolutely wonderful. To select a highlight would be unfair to all the other highlights that we had. Last, but not least, a sincere vote of thanks to you and your colleagues at ‘Real Africa’ for organising a superb experience.
Tanzania. February 2011

We couldn't have asked for a better service from Real Africa. Nothing was too much trouble on your part to ensure that our holiday was exactly as we wished it and we are enormously grateful for the care and attention, not to mention courtesy, that accompanied every query or amendment that we wished to incorporate. The end result was, as we had hoped, the holiday of our dreams. Thank you so very much for making those dreams a reality... I would like say that if we ever know of anybody who is thinking of taking a similar trip to ours, we would have no hesitation in recommending Real Africa to them as the ideal tour company for such a holiday.
Tanzania and Zanzibar. January 2011.

"I am compelled to write to you to thank you for arranging our safari to Tanzania. It was fantastic, marvellous, unbelievable: an incredible experience for us. The entire trip exceeded our expectations... The organisation flowed like a well-oiled machine."
Tanzania, December 2010.

"Real Africa gave us the holiday of our dreams. From first contact and throughout, everything ran flawlessly. Our experience was more, so much more, than we could have hoped for. Thank you for treasured memories."
Kenya, November 2010.

"I just wanted to pass on my grateful thanks for all your efforts in making our recent holiday to South Africa so memorable. I admit that I had very high expectations from the holiday, but those expectations were certainly surpassed. The reason we chose Real Africa for our holiday was due entirely to the service I received from yourself and your colleagues in planning and arranging our visit. The service I received from yourselves, from the initial contact, booking and actually undertaking the holiday, was first class. I would recommend your company without reservation to anybody."
South Africa, November 2010.

"Just got back from Kenya. We would like to thank you for a wonderful trip. Everything went like clockwork. The driver Jonathan was excellent, a good driver and VERY knowledgeable re the animals and their behaviour, he really made our trip very enjoyable. I will certainly recommend Real Africa to all my friends."
Kenya, October 2010.

We got back yesterday morning from what turned out to really be the holiday of a lifetime. It’s the first time that the holiday experience exceeded it’s publicity.
Tanzania and Zanzibar. April 2010.

Wow, what an amazing holiday! All aspects of the holiday were truly breath taking and we cannot thank you enough for all the arrangements and recommendations you organised for us."
Kenya March 2010.

You will be pleased to know that the whole holiday was absolutely super and completely met expectations. The arrangements, accommodation, safari, driver etc etc were all magnificient. We are very fortunate in that we have several good holidays each year and normally the anticipation of a holiday is slightly better than the realisation. This time however the opposite applied. Everything was great!!! I'm sure we will return to Kenya and will certainly use your company again.
Kenya Feb 2010.

And of course our service:

I made some provisional inquiries with a number of companies regarding a potential holiday for myself and my wife to South Africa in November this year. The response I received from Lily was first class. Not only was the response a speedy one, she went into considerable detail as regards a possible itinerary for us, together with prices etc. In short, she could not have been more helpful. Needless to say, I have this morning booked the holiday with your company and this is as a direct result of the service I received.
South Africa April 2010.

"You will be pleased to know that the whole holiday was absolutely super and completely met expectations. The arrangements, accomodation, safari, driver etc etc were all magnificient. We are very fortunate in that we have several good holidays each year and normally the anticipation of a holiday is slightly better than the realisation. This time however the opposite applied. Everything was great!!! I'm sure we will return to Kenya and will certainly use your company again."

Mr and Mrs.S. Kenya. January 2010.

"I wanted to write and say a massive thank you for all your help and advice sorting out our holiday – we returned on Thursday last having had the most fantastic time. Thank you for the wedding anniversary cake for John and I and also the one for mum and dad’s golden wedding and a really big heartfelt thank you for the necklace on my birthday – it’s lovely and I will treasure it always. We have seen so much wildlife and had the best time."

Mrs l. Kenya. March 2010.

"The experience exceeded all expectation, this really was a trip of a lifetime."

Mr.A. Kenya. March 2010.

"We are back safely and want to thank you for a brilliant holiday."

Mr and Mrs S. South Africa. March 2010.

"I can’t thank Real Africa enough for the experience — worth every penny."

Mr and Mrs. C Tanzania and Zanzibar. April 2010

"I made some provisional inquiries with a number of companies regarding a potential holiday for myself and my wife to South Africa in November this year. The response I received from Lily was first class. Not only was the response a speedy one, she went into considerable detail as regards a possible itinerary for us, together with prices etc. In short, she could not have been more helpful. Needless to say, I have this morning booked the holiday with your company and this is as a direct result of the service I received."

Mr. H. South Africa. Apr 2010.

"I felt I must contact you and let you know what a fantastic time we had in Kenya at the end of August. The holiday was absolutely perfect. We had a great guide, Godfrey, who was brilliant and it was so worth spending the extra money to have a consistent person for the whole week. The four places that we stayed in were just right and the food delicious. The way the safari was organised was just right, with a relaxing day to begin and gradually building to two game drives each day.

Thank you very much for organising a great holiday for us. I have already recommended you to several people who would like to do the same in the future."

Mrs.T.

“Just a short e mail to thank you so much for all your help in organising our holiday. We have just returned and have had an amazing time. All the accommodation was brilliant and the transfers were flawless. We have had the holiday of a lifetime and really did not want to come home. We have recommended you to all our friends and would certainly use Real Africa again.”

Mr. & Mrs. C.

"Attached a couple of photos you might enjoy of the last evening drive - just two of the 1,031 we took! All good wishes and many thanks for organising a wonderful holiday!!."

Mr & Mrs S.

"We returned from our safari today and I wanted to let you know how marvellous it was. Great location, weather, accommodation, food, staff, trackers..... everything so relaxed and comfortable. Well done ! You sold us a great holiday."

Mr & Mrs C.

"The overall experience was amazing and everything ran very smoothly. Absolutely no complaints at all. We both had an amazing time and we are very glad that we booked with you guys."

Mr and Mrs S.

“We saw and visited so many places that I can't list them all but I can tell you we had an absolutely fantastic holiday - thank you so much for organizing such a wonderful vacation for us.”

Mr and Mrs D.



Everything was just perfect - our guide was fantastic. While on Safari we saw every animal you could think of, including the leopard. We saw the migration, the rhino (both black and white) Lions mating and Cheetahs with their cubs - even the BBC filming the Big Cat Diaries!!!!

Lisa,

We got back from our holiday in South Africa last Friday. We had a great time and I feel I need to thank you for making it a holiday we will always remember.

The travel arrangements went very smoothly. We were met by your representatives at Joberg and Port Eliz, and they helped ease us through to our destination.

All of the accommodation was excellent, exceeding our expectations and I cannot fault the service we received. South Africa is a fantastic country and I am sure we will return for future holidays.

By profession I am a Quality Management Consultant and trainer, and I regularly lecture on quality of products and services. I am known by some of my friends to be highly critical of any organisation that fails to deliver what it promises. I have only praise for Real Africa and I shall recommend you to friends and family.

Tony Lintern, South Africa

Everything went so smoothly, the hotels/guest houses were all superb, your arrangements were spot on.

Mr. E, South Africa.

Just a short note to let you know how our holiday went, in a nut shell perfectly The game drives were unbelievable and our driver Joseph could not have done any more for us he was always on time smart and got us to see more animals than some of the drivers from other companys. It was a real bonus to have our own vehicle which meant we only had to please our selves and not worry about other people. Both lodges were very good the staff and quality of the food was far better than we expected. The Beach at Mombassa and the Southern Palms was the ideal place to relax and again the staff and food excellent.

Thanks for organising a great holiday.

Mr & Mrs. P, Kenya

I am just writing to say thank you for a fabulous holiday.

Our trip organised by Real Africa was absolutely superb.

We were totally over awed by the number of animals we saw throughout the holiday.

Karen Blixen Camp is first class in a magical setting, we could have stayed for a month. With animals right on the door step. Our guide, Harrison, was excellent. Very good driving, knowledge of animals and good briefing on the days activity. The mini bus was in good condition and cleaned every day.

We are pleased to recommend Real Africa unreservedly.

Alan & Lisa, Kenya

"Everything about the holiday was fantastic".

Mr & Mrs D, Botswana.

Once again, thank you very much for arranging another excellent holiday, this time in Tanzania and Zanzibar.

The Serena Hotel in Nairobi was excellent, no complaints.

All the accommodation In Tanzania was good, but we think that Tarangire Treetops and Migration Camp were outstanding, for location, design and service. All travel arrangements went smoothly and our safari guide was friendly and knowledgeable.

We will certainly recommend you and Real Africa.

Mr & Mrs C, Tanzania.

Now I have come back down to reality after being back home for a week I would like to thank you and the Real Africa team for an truly amazing safari,it was all you said it would be and more, both our tour guide and cook were fantastic, we managed to see all the animals that we hoped to and more, the camping was great fun and travelling to and from the different game reserves was like being on a world rally stage (like having two holidays in one) brilliant !!!.

Thank you all again

Mr & Mrs C, Kenya

We are just back from our trip to Tanzania and would just like to thank you. We saw everything we could have possibly imagined, the big 5, the migration and Breezes was 1st class. Again thanks very much, and we have already passed on your details to 2 other couples.

Mr M, Tanzania

"A wonderful holiday - you delivered everything you promised. Many thanks."�

Mr & Mrs S, Botswana

We had a fantastic time in Kenya and saw everything except a leopard- so we will have to go back!!!!! We even saw the wildebeest crossing the river 3 times in one hour- how cool is that!

The organisation was faultless, the guide knowledgeable and friendly, and the initial handover was informative.

I cannot thank you enough for arranging this trip of a lifetime. We had a truly magnificent time.

Mrs H, Kenya

Now that I am back in the real world (unfortunately) thought I would e mail you about our holiday.

I want to say a big thank you to you for the way you planned our holiday.

The reason we decided to go with you company in the first place was because of the way you laid out the itinerary, telling us about the hotels and showing pictures of them, this made my husband say he really wanted to go with you when he saw it.

The service we had from the Agents where ever we went was very very good and we were transported in nice vehicles which were new and very clean. The places you booked us in to, I do not understand how they could be called Guest Houses, the rooms we had in these places just got better and better, the attention to detail with directions when travelling and the Rovos Rail train (on which we were upgraded to a Royal Suite!!), and the Safari all in all it made this the best holiday we think we have ever had, and thats saying something as we go away at least 3/4 times a year, and I did China for my 60th which we did not think could be topped.

Thanks you once again for all you did for us.

Mr & Mrs L, Zambia & Southern Africa

Our driver/guide, James, was very good - particularly with the difficult driving on very dusty and uneven roads. He was always pleasant and cheerful. Thank you very much for a wonderful safari experience.

Mr and Mrs B. Kenya

It is about time we contacted you to say how wonderful our holiday was.

Everyone turned up as planned and were very courteous and helpful. The lodges were excellent - most comfortable, service and food excellent. Our guide/driver on safari was wonderful. He had the most amazing eye sight to spot the game and his knowledge was second to none. His driving was very good - we always felt safe - and he always kept a safe distance from the game, particularly the elephants! With the exception of rhino and cheetah I think we saw just about everything (only one leopard though and he was up a tree!). Wildebeest were in their thousands!

May I also say how impressed we were with your service. Our emails were always answered within 24 hours (except when you were in Botswana!!) and you always gave us plenty of information.

We will have no hesitation in recommending Real Africa and if you need to ask us any questions at all please do not hesitate.

My sincere thanks for organising everything so well - we really did have a terrific and most memorable holiday.

Mr & Mrs S, Tanzania and Zanzibar.

I just wanted to write to thank you for organising such a fab trip for us. It was totally amazing from start to finish. Everything was without a hitch with everyone expecting us when we.

At Cape Town airport, when we werent sure of the directions to the accommodation, the gentleman who met us drove there in his car so we could follow him in the hire car - great when youve just got off a long night flight. Guest house was lovely and comfortable and in a great location for everything we wanted to do.

At Rothman Manor the accommodation was so fab (choice of which room we wanted and had the hot tub and pool all to ourselves) we decided that to make the most of our night there we wanted a takeaway instead of going out for a meal. At first they told us there was nowhere so we thought, never mind, we will go out then - but five minutes later after making a phone call they came to tell us they had found somewhere that would do takeaway after all. Just so helpful - pizza and champagne is good for me! I must say that everywhere we stayed everyone was so, so helpful.

At Belvidere Manor we had an entire two-storey house to ourselves, when I was expecting a small cottage. What a lovely place that is.

La Provence (where I believe we missed you by a day) is again beautiful and the food was gorgeous.

Lastly River Lodge at Kariega. Stunning place - and they seem to have this view that you cannot have enough food! I would recommend this Lodge to anyone and Mick loved being there for his 40th.

We did everything we wanted to do and I must thank you again for taking into account what we said we wanted and advising me so well.

Mr & Mrs W, South Africa

Just had to email you to say thank you for sorting out such a wonderful holiday in South Africa for us. Everything was magnificent - from the best seats in economy on the plane to all the marvellous accommodation and perfect itinerary - and even the weather! We have seen and done so much and have met such lovely people. We particularly fell in love with Wedgeview - so much so that we forgot to give our keys in and had to return for yet another lovely lunch in the garden!

Thank you so much. I will certainly recommend you to all my friends and we hope to travel with you again soon.

Mr & Mrs W, South Africa

"Absolutely brilliant. One of the best holidays we have ever had!"

Mr & Mrs S, Kenya

"The holiday on the whole was fantastic and we could not have hoped for anything better"

Ms F, South Africa and Zambia

"We really enjoyed ourselves. We were very pleased with the safari and our driver was excellent. The order we stayed in the lodges worked out very well. The hotel was lovely in Zanzibar. We were also very impressed with the help from the staff of Real Africa."

Mr & Mrs S. Kenya/Zanzibar

"The safari was unforgettable. The accommodation was fantastic and staff so friendly and welcoming. Tarangire Treetops was a particular favourite."

Miss G, Tanzania

"The experience was wonderful. The itinerary was excellent and practically guaranteed that we saw the "big 5". (We did!) Our driver was wonderful - we couldn't have hand-picket a better person."

Ms C, Kenya

"The holiday lived up to our expectations and we will recommend Real Africa in the future".

Mr & Mrs R, Botswana

"We both had a lovely time, our tour guide was excellent, the lodges were great and there were plenty of animals to see. Thanks you."

Mr & Mrs S, Kenya